About Tanjina

20 Years of Expertise Driving Tangible Success

Tanjina Shapiro's a seasoned strategic operations executive who excels in transforming organizational chaos into clarity. She has a proven track record of aligning team efforts with overarching goals, streamlining processes, and driving impactful results for businesses of all sizes. By embedding the voice of the customer throughout the engagement process, Tanjina helps organizations improve satisfaction and retention, ultimately leading to sustainable growth.

Her extensive experience includes work with organizations like the World Bank ($10B), AARP ($1.6B), Evolent Health ($1.9B), and startups like Snag-A-Slip and Curation Health. Tanjina’s ability to quickly identify hidden inefficiencies and implement sustainable solutions makes her a powerful asset to any business. Her people-first mindset fosters cross-functional trust and accountability, ensuring that team members take ownership of the results that drive growth.

Architect of Bold Solutions

With over 20 years of strategic and operational experience, Tanjina helps small businesses identify and address their key challenges, guiding them through the growth curve while focusing on three crucial areas: People, Process, and Profit. Using a research-based methodology, Tanjina moves beyond cookie-cutter strategies and tailors her approach to meet the unique needs of your business.

Whether you're managing a growing team, implementing new processes, or working to increase profitability, Tanjina offers the tools, expertise, and insights to get you on track—quickly.

Amplifying Voices

As a business owner, you're navigating the complexities of growth—whether it's scaling your team, refining your processes, or driving profit. You know the hurdles are real, and you’re searching for ways to overcome them while keeping your business profitable and sustainable. That’s where Tanjina Shapiro comes in. Your product or service deserves a team that can make your dreams a reality. Through amplifying both customer and employee voices, we can set your organization up for lasting success.