Creating Unified Teams And Goals For Sustainable Growth In Digital Health Tech

For the visionary CEO or Executive Leader, does this sound familiar?

Have you hit the growth curve where systems and processes are breaking faster than you can mend them? Maybe you’re seeing these issues play out in your organization:

  • Poor client experience is adversely impacting retention and bottom line
  • Internal games of 'hot potato' leaves client feedback unattended
  • Your sales team is getting creative due to a lack of strong, positive customer testimonials
  • “Fire drill” has become a common term in your team meetings

As an executive, do you worry about how you're going to meet your revenue and profitability goals with these issues slowing down progress?
I believe there’s a better way, where you’ll get to experience:

  • Building products that you’re proud of and infusing the customer voice throughout
  • Delivering exceptional value and gaining incredible customer testimonials, referrals and even upsells
  • Transforming your organization to be more responsive, proactive, and unified

In my 20+ years of experience, I’ve helped teams learn how to work together, communicate, and improve the customer experience. I’ve stepped in when brands were losing their relevance, struggling to launch, or suffering from high employee attrition rates. Whatever the issue, I’m here to be your right-hand person – taking ownership of building your team, introducing structure, and coordinating everyone’s efforts to drive the customer experience.

Through creative problem-solving (and sometimes sheer resilience), I help bring people together again. I use human-centric leadership to unite your teams toward clear goals, overcome silos to bolster collaboration, and drive lasting results. Using active listening and empathy as a starting point, I’ll coach your team to become next-level leaders and relieve your burnout as an executive leader.

Your product or service deserves a team that can make your dreams a reality. Through amplifying both customer and employee voices, we can set your organization up for lasting success.